The bottom left Gitpod button is missing.

The ClearURLs browser extension for Google Chrome and Mozilla Firefox inhibits Gitpod workspaces from initialising and the problem manifests with the following symptoms: Why doesn’t the “ClearURLs” browser extension work with Gitpod?

Note: Ensure you are using the latest version of both JetBrains Gateway and Gitpod JetBrains Gateway plugin, as issues from older versions might have already been fixed. After a few seconds, the file manager window will show up, revealing the location where the zip file containing all the logs has been saved. Open the Help menu and select Collect Host and Client logs option.They are useful for diagnosing connection issues, issues from IDE Plugins, and any unexpected behavior from the client and the server. These logs contain information about the workspace, the session, and the JetBrains IDE. Note: Ensure you are using the latest version of JetBrains Gateway and Gitpod JetBrains Gateway plugin, as issues from older versions might have already been fixed. Instead, send them to along with a link to a corresponding GitHub issue if needed. Important: The content of these logs should NOT be shared publicly as they could contain sensitive information about your workspace. Open the Help menu and select Collect Logs and Diagnostic Data option.They are useful for diagnosing issues when connecting to a workspace, issues from Gateway Plugins and issues preventing the JetBrains Client to open. These logs contain information about the workspace, the session, and the JetBrains Gateway. Open the Visual Studio Code Command Palette (ĬtrlCmd + Shift + P ) and type Export logs, select Gitpod: Export all logs from the list to download a zip file containing all of the logs.They are useful for diagnosing connection issues and other unexpected behavior.

These logs contain information about the workspace, the session, and the Visual Studio Code environment.

Gitpod logs in VS Code Browser and Desktop If you cannot find your issue here or in the documentation, please contact Gitpod via our Support page.

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