The same applies to a mobile app.įrom a security standpoint, Dameware Remote Everywhere and TeamViewer use industry-standard data encryption to help ensure support sessions are secure and no one can access the data. Both solutions support remote connections to Android and IOS devices however, this option is available as an addon in TeamViewer. But what’s more important today is the support of mobile devices. SolarWinds Dameware Remote Everywhere and TeamViewer support the most common operating systems, including Windows, macOS, and Linux. One of the most important considerations when choosing a remote management tool is the range of supported devices and systems. Dameware Remote Everywhere and TeamViewer also have a Wake-on-LAN feature, allowing accessing and troubleshooting in sleeping and powered-off computers. That includes real-time chat, video call, file sharing, or multi-monitor support-something anyone who remotely supports end users can appreciate.Īpart from an attended support session, where the end user is present, both solutions allow unattended sessions, meaning you can remotely access and troubleshoot devices without an end user sitting in front of a computer you need to access.

You get almost everything technicians need to assist end users or customers with both solutions easily. It isn’t surprising they offer a set of features above industry standards.

Both SolarWinds Dameware Remote Everywhere and TeamViewer are among the best ranked remote support solutions by independent review sites like Trust Radius, Capterra, or G2 Crowd. The range of features should be a key consideration when comparing remote support solutions. Dameware Remote Everywhere offers two options for starting a support session, which might be an advantage for some people.

Overall, both solutions are well designed, and they are easy to use from technician and end-user perspectives. Dameware Remote Everywhere is designed for users looking for a cloud-based solution and a fast and easy remote control tool to support various devices and systems, from Windows, Linux, and macOS to iOS and Android. Dameware Remote Everywhere is part of the Dameware product family, along with on-premises solutions, Dameware Remote Support and Dameware Mini Remote Control. SolarWinds Dameware Remote Everywhere is a remote management software built to support end users through a lightweight cloud-based solution, accessible from almost anywhere with an internet connection. Remote connection to Android and IOS devices Price Annual cost for three concurrent technicians

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